Techfino capital Private Limited and its third-party service providers engaged to render certain services on the
App, (“TECHFINO”/ “we”/ “us”) are committed to upholding the privacy and security of the information supplied by
every person (“user”/“you”) accessing and using any version of the TechFino Capital Private Limited application
use user information.
The Company shall strive to seek only relevant personal information about you that are required for us to
provide you with the appropriate credit analysis and credit advice and other services more particularly stated
in the Terms and Conditions. By accessing or using the App, you signify that you have read, understood and agree
without prior notice and such changes shall be effective immediately upon posting the updated or modified
The security of personal information about you is our priority. We protect this information by maintaining
physical, electronic, and procedural safeguards that meet applicable law. We train our employees in the proper
handling of personal and sensitive information. When we use other companies to provide services for us, we
require them to protect the confidentiality of personal and sensitive information they receive. The Company does
not sell or forward or rent your personal information you share with any third party for any purposes like
marketing etc. without your explicit consent.
Your access and use of the App following any such change constitutes your agreement to follow and be bound by
each time you access and use the App. Your use of the App and any disputes arising therefrom, is subject to this
1. INFORMATION COLLECTED:
- We will collect personal information of the user. While some user information must be mandatorily
provided, others are optional and certain portions of the information will remain private and some will
be displayed to other users.
Certain mandatory information will be collected at the time of registration/login on the App which is
required to enable the user to login to the App and for us to: (i) verify the user’s identity; (ii)
determine the user’s eligibility for taking loans using, inter alia, our proprietary technology and such
additional rules that may be determined by: (a) us; and (iii) safeguard against illegal activities like
fraud, cheating, misappropriation, etc.
We collect personal information, that includes any information concerning the personal or material
circumstances of an identified or identifiable User, e.g. name, e-mail address, gender, date of birth,
postal address, phone number, a unique login name, password, password validation, marital status, family
details, business information and other details shared via application form or via email or via any
other medium. It can also include information such as username, account number, password and any other
personally identifiable information. While you can browse some sections of our website without being a
registered member as mentioned above, most activities (such as availing of loans and other financial
services on the App) requires registration and for you to provide the above details. We will indicate
the mandatory and the optional fields against the information requested from you. You always have the
option to not provide your personal information by choosing not to use a particular service or feature
on the Platform.
To use the facilities and services available on the App, the user may be required, from time to time, to
provide certain additional personal information after registration on the App, which information shall
be collected only upon receiving the user’s consent
2. METHOD AND MANNER OF USE OF USER INFORMATION
When a applicant details logs in to the system, we will utilize the information provided by the user to perform a one-time retrieval of their credit report from credit bureaus and identity verification services by collecting the OTP which is being sent from TechFino to customer. This process aims to assist banks and other financial institutions in evaluating the user's loan request within the broader context of their complete financial situation. The objective is to provide a comprehensive overview of the user's financial profile to facilitate a more informed assessment by lending institutions.
We will also use the user information to enable activities and transactions that need to occur during
the process of lending, such as:
- Generating and maintaining User profiles on the App;
- Provide personalized features;
- Aiding financial services organizations to provide better services;
- Maintaining regular communications with the user concerning transactions the user initiates,
such as requesting information or assistance, submitting a loan request, making payments.
- Modifying the App from time to time to cater to the user’s interests;
- Providing the App and the functions and features therein, efficiently;
- Preserve social history as governed by existing law or policy;
You acknowledge that you are licensing us to use, modify, display, distribute and create new material
from the information you provide You acknowledge that you are licensing us to use, modify, display,
distribute and create new material from the information you provide through the App to render certain
services on the App. By providing such information, you automatically agree, or promise that the owner
of such information has expressly agreed to allow or license, as the case may be, us to use the
the extent permitted by law, also use, license, reproduce, distribute disclose, and aggregate,
non-personally identifiable information that is derived through your use of the App and you hereby
provide consent for the same.
3. SHARING OF INFORMATION
- We will not use user information for any purpose other than regarding the App. TechFino Capital
Private Limited will not rent, sell or share user information and will not disclose any of the
user’s personally identifiable information to third parties, unless:
- it is regarding the services being rendered through the App;
- it is a case of special circumstances such as compliance with court orders, requests/order, notices
from legal authorities or law enforcement agencies compel us to make such disclosure
4. INFORMATION SECURITY
- The information provided by the user is stored in access controlled facilities with restricted
access. User Information transmitted over the internet is protected with encryption, using the
Secure Socket Layer (SSL) or equivalent protocols.
- If a password is used to help protect user accounts and account information, it is the
responsibility of the user to keep the password confidential. You must ensure that you always log
out, before sharing the device with a third party and it is advised that the user utilize a service
to protect access to the user’s Device.
- We shall use generally accepted industry standards to protect the user information submitted to us,
both during transmission and upon receipt. However, please be advised that, no method of
transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, even
though we strive to use commercially acceptable means to protect user information, We cannot
guarantee its absolute security and your use of the App is at your sole risk and discretion. We also
cannot warrant that such user information may not be misused in the event our safeguards and
protocols are breached by a malicious third-party. Further, we are not liable to nor can we fully
control the actions of other users with whom you may choose to share your information.
- The collection, usage, and sharing of User information by TechFino Capital Private Limited shall be
in compliance with the Information Technology (Reasonable Security Practices and Procedures and
Sensitive Personal Data or Information) Rules, 2011 and other applicable laws.
5. PROCEDURE FOR CORRECTING INACCURACIES IN THE INFORMATION
- The user may correct or update any information online. In the event of loss of access details, the
user may retrieve the same or receive new access details by sending an e-mail to:
6. GRIEVANCE OFFICER
- In accordance with Information Technology Act 2000 and rules made there under, the name and contact
details of our Grievance Officer are provided below:
- Name: Braja Kishore Sahu
- Address: TechFino Capital Pvt. Ltd., 1st floor, Smartworks DSR Technoqube, varthur road, Bengaluru,
Karnataka - 560037
- Phone: +91 9090505696
- Email: firstname.lastname@example.org